Practice Manager

Department: Field Operations
Vista East, IL

Position Summary

This position is onsite in Vista East, IL  

Job Description:

To serve as onsite liaison between the corporate office and hospital to ensure that the needs of both are met. Manage billing and medical record needs of the Corporate Office and hospital.

Primary Duties and Responsibilities:

The below listed duties are not all inclusive.  This position must also perform other duties as assigned. The ability to maintain positive relationships with facility administration, physicians, and patients is paramount. Ensure open communication with and support of co-workers.

  • 25%: Ensure providers have completed all records upon end of shift or before/during next shift worked. Incomplete charts should be maintained at 1% or less.
  • 20%: Ensure all provider enrollment paperwork is complete within 10 calendar days of receiving.
  • 15%: Ensure daily provider/patient census assignments are complete and accurate within HM software system. Complete daily discharges within HM software system. (if applicable).
  • 5%: Ensure daily provider/patient census assignments are complete and accurate within HM software system. Complete daily discharges within HM software system. (if applicable)
  • 5%: Round on providers daily to ensure all administrative needs are met.
  • 5%: Act as American Physician Partners representative at hospital meetings, including but not limited to daily morning meetings, EOM meetings, medical staff meetings, patient satisfaction meetings, ED workgroup meetings and HM workgroup meetings
  • 5%: Address any issues that arise including scheduling conflicts, patient complaints, inquiries, etc. Notify Corporate Office as appropriate.
  • 5%: Assist in capturing census information from previous day and provide to Corporate Office.
  • 5%: Interface with Corporate Office to ensure ongoing revenue cycle activities function smoothly for facility; assist with any data needs.
  • 5%: Interface with hospital HIM, IT, and other data departments to assist APP with ongoing needs.
  • 5%: All other duties as assigned.

Knowledge and Experience:

  • Bachelor’s Degree preferred
  • High school diploma with a minimum 3 years of related experience required
  • Medical terminology education preferred

Skills Required:

  • Basic computer and keyboarding skills required
  • Strong verbal and written communication skills required
  • Basic Word and Excel computer application skills. Proficient with Windows operating system and Microsoft Outlook program

Abilities Required:

  • Ability to work independently
  • Task orientated

Physical Demands:

  • Light travel required
  • Continuously sitting
  • Frequent walking, standing, bending, kneeling, and reaching
  • Continuous repetitive use of arms, hands and fingers
  • Occasional lifting and carrying up to 20 pounds

Mental Demands:

  • High level of mental awareness
  • High level of attention to detail

Apply for this Position

Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

*INTERNAL CANDIDATES: To be considered for an open position, you must be in good standing (i.e., not on a Performance Improvement Plan) and in your current position for at least six months. You must also meet the minimum requirements for the job and be able to perform the essential functions of the position.

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